Mobile and Web Development
Consumers and businesses alike are using an ever increasing variety of platforms to access services. Designing only for one type of device is a digital and marketing setback which could leave some of your users with a frustrating experience. All the websites and applications we have designed and built use the responsive web design approach.
Website creation and design for success
Attract. Engage. Convert. Retain customers.
Websites are the cornerstone of the information age and should be defined by their content. Nowadays, a website does not just serve as an identity for a business but also as an avenue for marketing as well. Most (if not all) of consumers check Google first and read some online review before they buy a product.
It is imperative for every business to have a website. Based on your website, consumers are making decisions whether they will visit your store, purchase the product or hire you for services.
Consumer Cloud Services, with data-driven strategies and HTML experts, design websites that look good and work well on all browsers and any device. We can deliver
modern design websites that will make your business visible not just on a desktop browser but on tablet and all mobile devices as well. We are experts in responsive web design and ensure that your visitors have the best user-experience while surfing your website. We achieve this by using
modern tools likes Bootstrap, HTML5, CSS3, JavaScript, DreamWeaver and Photoshop.
Web Application Development
Having a strong presence on the web is an absolute requirement for all companies and organisations.
Web application empowers your static website to become more useable for your customers. From having an online chat with your customer service personnel up to purchasing online, a web application can provide this convenient user-experience to your customer just by visiting your site through a web browser.
Consumer Cloud Services has more than 8yrs of experience in developing web applications for both B2C and B2B (check out our case studies). We have developers who are
experts on both Windows and Linux platforms. We develop using powerful tools likes C#, ASP.NET, .NET Framework, PHP, MS SQL Server, and MySQL. We
follow specific coding standard and system architecture to ensure consistency and reliability.
We also support popular CMS in case your existing website is developed using these tools, which include DotNetNuke, Kentico, Umbraco, Sitefinity,
WordPress, Drupal, Joomla amongst others.
Mobile Application Development
ApplicationsApplications need to deliver a great user experience. The user interface of your application is vital to their satisfaction which can then extend your brand to create a fully fledged identity. We have a highly skilled mobile team who have the knowledge and know-how to do the job right when it comes to creating mobile applications. From planning, conceptualising to live, we offer extensive coverage ensuring full support backed up with a comprehensive SLA
Combining native and hybrid mobile app expertise, we offer iOS development, Android development and Windows Mobile development.
According to ComScore analytics, mobile devices have surpassed desktop/laptop in terms of internet access since 2014 and continued to widen the margin gap. This trend
underlines the importance of having your business application in mobile devices and will ensure that your customer can make their purchase decisions from anywhere at
any given time.
Consumer Cloud Services can deliver mobile application that works on iOS, Android and Windows. We can also ensure that our
application works on most popular models from Apple, Samsung, HTC, LG, Sony and others.
Increase traffic and conversion
The planning is done. The hours have been put in. Design time. Extensive development work. User acceptance test all good and completed. Then, all set to go live.
Every step in Web and Mobile Development process is important. We then have to ensure that your content gets seen. Getting the technical details of search engine-friendly web development correct is important, but once the basics are covered, you must also market your content. Search technology relies on the metrics of relevance and importance, and they measure those metrics by tracking what people do: what they discover, react, comment, and link to. Search Engine Optimisation (SEO) and Search Engine Marketing (SEM) are things we can do to have your content shared and talked about.
Internet marketing requires a lot of work and it needs to be done consistently to make sure that your website is always listed on the first page of all search engines,
like Google, Bing, Yahoo, Ask.com and others.
Consumer Cloud Services can list your website on all major search engines, do online promotion, drive costumer traffic and make your website
popular.
Keeping up with technology trend
Web and Mobile Development requires a plan. As part of our business you can consult with us and we can help you design, understand the codes or programming languages used and come up with solutions across platforms.
Our services do not end after deployment of your website or web/mobile application. We take pride in our work and the success you get from the products we created is also our success.
Consumer Cloud Services offer system support and maintenance, fix bugs and support changes to make sure you keep up with the latest technology trends.
SOME OF OUR WEB AND MOBILE DEVELOPMENT WINS
Providing effective solutions to your consumer data problems
The Challenge
- Leads returned with complaints along with requests for recompense. Some were due a refund but others were companies just 'trying their luck'.
- The process of ascertaining 'authenticity' of any complaints was laborious, involving personnel who were needed on other tasks.
- A fully automated system that could accurately and reliably score leads returned, as to whether they were due a credit or not was needed.
- System had to be easy to learn and include a function to allow scoring algorithms to be tweaked by the user based on various criteria.
Our Solution
- A comprehensive database built that comprised details of all leads supplied in the previous 12 months along with the last 3 months of returned leads.
- A web based user interface developed that allowed scoring algorithms to be altered within a predefined set of rules.
- The fully automated system linked to the accounts department database with credit notes automatically generated.
The Result
- Bogus requests for credits immediately identified and rejected saving money that might otherwise have been have been paid unnecessarily.
- Valid requests for credits processed without delay and client's issued credit notes ensuring high levels of client satisfaction and repeat business.
- The systems algorithms are constantly being automatically refined based on feeds of new data.
Providing effective solutions to your consumer data problems
One of the most recognised and respected automotive companies. Operating in most countries throughout the World with millions of cars sold annually. (Due to the supplier agreement we are not permitted to publish their name but can discuss in any face to face meeting).
The Challenge
- An online data ordering system used by main dealerships for campaigns had been developed by another company but they were falling short in a number of areas.
- Of key concern was the amount of time it was taking to get changes implemented, which in turn was impacting on user uptake.
- Account management provided by the incumbent supplier was slow in their response to requests or even basic queries.
- A more client focused approach was needed that could expedite changes, new versions regularly being released and increased appeal to users.
Our Solution
- Our senior planners and systems developers were assigned to the project to oversee migration from the incumbent.
- An extensive testing program was created to help ensure, when the system went live, there were no problems experienced by users.
- A dedicated account manager assigned, backed-up by our account management team (of 6 personnel) who were all fully trained on the system.
The Result
- Migration and release of system to users achieved ahead of schedule.
- Turnaround times for changes halved when compared to the previous supplier.
- User numbers increased as did user satisfaction underlined by the fact there were zero complaints from users.
- Our dedicated account manager undertook training for new users, a task previously done by the client themselves.
Providing effective solutions to your consumer data problems
Cohort Global is Australia's leading online lead generation company. With their clients' continued success, Cohort has enjoyed rapid expansion and recently opened a UK office in London. Using proprietary technology, combined with good old fashioned service, Cohort has been at the forefront of digital marketing and targets to be the benchmark for lead generation and consent marketing.
The Challenge
Cohort wanted to partner with an outsourcing company to create mobile friendly websites to support their lead generation initiatives online. The hurdles were:
- Expertise in cross browser and mobile browser compatibility with keen eye for responsiveness in the user experience.
- Tight deadline of 6-8 weeks prior to launch.
Our Solution
- Project manage the whole engagement from conceptualisation to live.
- Assign a technical team including an experienced project manager to oversee the development.
- Maintain system and server support for any issues that might arise.
The Result
- Delivered 4 different mobile friendly websites on time and on budget that are fine-tuned and compressed to handle high volume traffic.
- Provided automated daily reports on usage based on device type, browser type giving valuable audience insight.
- Client hands free with all technical items including server configuration, administration and system support.
Providing effective solutions to your consumer data problems
RHA Media is a company specialising in the nonprofit sector. They enable Charities to optimise their donor communications by monitoring competitor direct marketing activity across multiple channels.
The Challenge
RHA Media envisioned launching an online donor communications monitoring tool and looked at an outsourced solution which fits into a budget of a start up company, but has the history and expertise to deliver a database driven web application under a tight 8 week schedule.
Our Solution
- Review literature and become accustomed with charity sector specific terms and processes.
- Review and analyse solution and propose how to develop the online monitoring tool for charities.
- Develop, configure and maintain solution including user acceptance until hand over
The Result
- On time, on budget delivery of a .Net database driven web application compatible for all major desktop browsers with future provision for compatibility with mobile devices.
- Added delivery of a simple non-database driven website for RHA online presence.
- Client hands free with all technical items including server configuration, administration and system support.